Here’s your updated Privacy Policy for Be My Competence AB, including:
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Data may be saved for prospective or existing customers to offer better support
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A retention period of up to 12 months is now defined
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GDPR compliance and transparency are maintained
🔐 Privacy Policy
Be My Competence AB
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Website: [https://bemycompetence.se/privacy-policy]
Email: info@bemycompetence.se
1. Who We Are
This privacy policy applies to Be My Competence AB, a Sweden-based company providing digital services and communication through platforms including WhatsApp Business.
We are committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. What Data We May Process
When you contact us via WhatsApp or similar platforms, we may process the following:
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Name (if shared)
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Phone number
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Message content
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Time and date of communication
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Any contextual information relevant to the service you request
3. Purpose of Data Use
We use the information you share solely for customer service and communication purposes, such as:
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Responding to your queries
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Following up with prospective or existing customers
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Providing services based on previously discussed needs
We may retain conversations for context in future interactions, especially when a service is pending or ongoing.
4. Legal Basis Under GDPR
Our processing of personal data is based on:
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Legitimate interest – to provide service continuity and support
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Consent – when you choose to initiate communication
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Pre-contractual or contractual necessity – when we discuss or deliver a service
5. Data Retention
We retain personal communication records for a maximum of 12 months, unless:
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A longer period is required by law or accounting practices
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You request earlier deletion of your data (which we will honor unless legally restricted)
All data is reviewed periodically and deleted if no longer needed.
6. Data Sharing & Security
We do not sell or share your data with third parties.
Your communication data is stored securely and accessed only by authorized personnel.
We use WhatsApp’s encrypted infrastructure but note that Meta Platforms Inc. may process your data under their own Privacy Policy.
7. Your GDPR Rights
You have the right to:
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Access the data we hold about you
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Request correction or deletion
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Object to processing or request restriction
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Withdraw consent at any time
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File a complaint with Integritetsskyddsmyndigheten (IMY) in Sweden
To exercise your rights, please contact us at info@bemycompetence.se.
8. Contact Details
Be My Competence AB
Email: info@bemycompetence.se
Phone: [Insert phone number]
Address: [Insert business address]
✅ Summary for WhatsApp Business API Submission
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Be My Competence AB may retain conversations for up to 12 months to serve customers better
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No third-party data selling
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GDPR-compliant with full transparency and contact method for data rights
Would you like me to generate this as:
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A PDF for download
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A Notion page version
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Or a ready-to-paste HTML or Markdown block for your website?
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